Contact JP · warm paws, useful answers
Need the key?
Lost your license, missed the email, or need a hand getting JP settled in your menu bar? Send the details and I'll sort it out.
JP the CatTiny desk, sharp claws, actual help.
Send a clear note and JP's human will follow up from support@jpthecat.com.
— JP
What to send
Short note, enough clues, no secrets.
JP the Cat is privacy-minded: prompts, code, and transcripts belong on your Mac. Support works best with purchase context and app details instead.
Lost license key
Tell me the checkout email you used. Never send payment details or private agent logs.
Download or Mac setup
Stuck opening the app, finding the menu-bar cat, or moving to another Mac? Include your macOS version.
Billing or product help
Questions about a purchase, trial, refund window, or supported providers belong here too.
JP's checklist
- Use the same email address you used at checkout if you bought JP Pro.
- Include the app version and macOS version for setup issues.
- Do not paste prompts, source code, transcripts, or OAuth tokens.
- For legal questions, the Terms and Privacy pages still list the direct support address.
JP reads quickly, judges quietly, and answers through a human.
— JP